Privacy Policy
Welcome to EExperts! Your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our online services for home appliance maintenance and emergency repair. By accessing and using our site, you agree to the collection and use of your information as outlined in this policy.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, including:
- Contact details: such as your name, email address, phone number, and mailing address.
- Service information: information about the specific appliance services you request.
Non-Personal Information
We may collect non-personal information automatically as you navigate through our website:
- Usage data: including IP addresses, browser types, and pages visited.
- Cookies: small files placed on your device to improve your browsing experience. You can choose to disable cookies in your browser settings, though this may limit some features on our website.
2. How We Use Your Information
We use the information we collect to provide and improve our services, communicate with you, and enhance your experience on our website. Specifically, we use your information for:
- Providing Services: Fulfilling your requests for appliance repair and maintenance, including emergency services.
- Customer Support: Responding to inquiries, providing updates, and addressing concerns.
- Service Optimization: Analyzing usage patterns to improve our website, services, and customer experience.
3. Sharing and Disclosure of Information
EExperts does not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your information with:
- Service providers: Third-party vendors who assist us in delivering our services, subject to strict confidentiality agreements.
- Legal authorities: If required by law, to protect our rights or respond to legal processes.
4. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. Our website and systems use encryption, secure storage, and other industry-standard practices. However, please note that no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
5. Your Choices and Rights
You have the right to:
- Access and update your personal information at any time.
- Request deletion of your personal data, subject to legal and contractual obligations.
- Opt-out of communications: If you wish to stop receiving promotional messages, you can unsubscribe from our emails or contact us directly.
6. Cookies Policy
Cookies help us personalize your experience on our website and track how our site is used. You can control your cookie preferences through your browser settings. Please note that disabling cookies may impact your experience on our site.
7. Children’s Privacy
EExperts does not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will promptly delete it from our records.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions about this Privacy Policy, please get in touch with us at:
Email: contact@eexperts.in
Address: EExperts Headquarters, Vishakapatnam, Andhra Pradesh.